That looks like a biased source, concluding in the first sentence of its introduction that "pre-Dispute Arbitration agreements force people into a form of ‘Rustic Justice’ whose primary purpose to evade meaningful accountability for violations of contract or statutory rights" [1].
That said, I do know bank lobbying group who want to outlaw arbitration for unaccredited investors. Will pass this along.
I wrote that page after reading every one of those sources. In full. Including all cited supreme court cases. I actually initially felt that mandatory arbitration was fine and somewhat pro consumer. I changed my mind as a direct result of the research.
To the extent possible id like to strongman arbitration but need to find sources.
I'd like to read it and add it to this list: https://arbitrationinformation.org/docs/references/